For support and success teams
Walk the customer through it. Keep everyone else out of it.
Support calls happen inside the tools that hold every other customer's data: the ticket queue, the admin panel, the billing page. BlurPilot blurs what does not belong to the person on the call.
What leaks
Where it goes wrong.
It is rarely the screen you meant to show. It is the column, sidebar or tab next to it.
- 01
The ticket queue beside the ticket
Sidebars and queues list other customers' names, emails and subjects right next to the issue you are solving.
- 02
Invoices and payment details
Billing pages show card fragments, IBANs and amounts for accounts that are not on the call.
- 03
Company policy and GDPR
Showing one customer's data to another is a reportable incident in many companies, even on a short call.
Set it up once
Four minutes, then every call.
- Step 01
Switch on before you share
Press Alt+Shift+H. Emails, phones and cards blur across the helpdesk and the admin panel at once.
- Step 02
Blur the queue for good
Click the ticket list or customer sidebar and remember it for the whole site.
- Step 03
Turn on IBAN and money detection
With Pro, billing pages blur IBANs and amounts automatically.
- Step 04
Make it always on
Add the admin panel as an always-on site, so it is blurred even when you forget the shortcut.
Other teams